1. Who we are
MKG Services ("we", "us") operates mkgservices.co.uk. We are the data controller for personal data collected through this website. Contact: info@mkgservices.co.uk.
2. What data we collect
- Contact data you submit via forms, email or WhatsApp: name, email address, phone number and the content of your message.
- Usage data collected with your consent via Google Analytics 4: pages visited, device type, approximate location and referral source. IP addresses are anonymised.
- Technical data necessary to serve the website securely, such as server logs.
3. How we use your data
- To respond to enquiries and provide our services (legal basis: legitimate interest / contract).
- To understand how the website is used and improve it (legal basis: consent).
- To meet legal and accounting obligations (legal basis: legal obligation).
We do not sell your data, and we never send marketing emails without your explicit consent.
4. Cookies
Essential cookies keep the site functioning. Analytics cookies are set only after you accept them via our cookie banner, and you can decline or change your choice at any time by clearing your browser storage for this site.
5. How long we keep data
Enquiry data is kept for up to 24 months after our last contact, unless you become a client, in which case data is retained for the duration of our engagement plus statutory accounting periods (typically 6 years).
6. Sharing and processors
We use trusted processors to run this website and our business — for example our hosting provider, form-handling service and Google Analytics. Each processes data under contract and, where data leaves the UK/EEA, under appropriate safeguards such as the UK International Data Transfer Agreement.
7. Your rights
Under UK GDPR you have the right to access, rectify, erase, restrict or object to our processing of your data, and to data portability. To exercise any right, email info@mkgservices.co.uk. You may also complain to the Information Commissioner's Office (ico.org.uk).
8. Security
This site is served over HTTPS. Forms are protected against abuse, and access to personal data is limited to team members who need it.
9. Changes to this policy
We may update this policy from time to time; the latest version will always be published on this page with its revision date.